In the new Fox series, The Fixer, Marcus Lemonis, who is the CEO of Camping World, Beyond and Good Sam Enterprises, meets with small businesses to see which ones he'd like to investigate more in order to invest.
In episode one, he chooses a gym in New York City to help. Here is his initial interview with the husband and wife owners. His first question is, "What is your retention?"
They can't answer. Most martial arts schools can't either. This is the SINGLE MOST IMPORTANT number to track.
That's why we built the Student Drop Cost Calculator for MATA members.